Bellco Home Loans is your trusted mortgage advisor, giving you personalized guidance throughout every step of the mortgage process. With more loan product offerings and a commitment to providing exceptional service, we are helping our neighbors achieve their dreams of home ownership.
The Loan Officer Assistant plays an important role in the organization by performing, under direct supervision, several activities related to assisting originators build complete loan files for submission. This role may perform the Lead to Contract and/or Contract to Close duties. The Loan Officer Assistant performs vital functions that allow the Loan Originator to focus on customer relationships and customer retention. The Loan Officer Assistant must play an integral part in increasing the Loan Originator’s volume. Must successfully use creative marketing and sales practices to create new business. Assist Loan Originator in building relationships with referral partners and jointly making calls and attending Realtor functions with the Loan Originator. Sales Assistant must remain current on product knowledge and underwriting guidelines. Use existing systems and technology according to Loan Originator Business Plan and company values. Sales Assistant must always remain a part of the Loan Originator Team.
The Basics
- Help with managing, maintaining, and finding business opportunities within her database and Homebot.
- Coordinate sending ‘thank you’ cards and manage program for closing and post-closing client experience.
- Create Newsletters and Social Media posts (Facebook, Instagram, LinkedIn)
- Input/review consumer applications submitted and organizing the income, assets, and credit.
Experience
- Stellar written and verbal communication skills.
- Ability to work independently, and with a team.
- Ability to manage multiple priorities, strong detail orientation and highly organized.
- Works with a strong sense of urgency and responsiveness.
- Passionate about delivering excellence in customer service.
- Demonstrated patience and professionalism when interacting with both internal and external customers.
- Proficiency with data entry, PDF software programs, Microsoft Word, and Excel required.
- Strong verbal and written communication skills.
- Ethical, with a commitment to company values.
Education
- High school diploma or equivalent is preferred.
What We Bring
- Bellco Home Loans offers an extensive benefits package, including medical, dental, vision and 401k!
- Generous paid time off policy, including 10 paid holidays.
Working Conditions
Work is performed in climate controlled indoor administrative office setting. The noise level in the work environment is usually quiet to moderate, depending upon office or meeting location.
Physical Demands
While performing the duties of this job, the employee is regularly required to communicate. The employee frequently is required to remain stationary. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 10 pounds. Vision: Close and distance required with ability to see objects in presence of glare or bright lighting (e.g., computer screen). Speech/Hearing: Frequently interact with management, vendors, coworkers, industry constituents, clients, and the public.
Bellco Home Loans is committed to equal opportunity in all employment practices to all qualified applicants and employees without regard to race, color, religion, gender, gender identity, sexual orientation, age, national origin, pregnancy, disability, genetics, marital status, military or veteran status or any other protected category as established by local, state, and federal law. This policy applies to all aspects of the employment relationship including recruitment and hiring, placement, promotion, transfer, compensation, disciplinary action, layoff, leaves of absence, training, and termination. All such employment decisions will be made without unlawful discrimination based on any prohibited basis.
The essential functions, working conditions and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Please note that job descriptions are not intended to be all-inclusive. This job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Employees may be required to perform other duties at any time with or without notice to meet the ongoing needs of the organization.